Terms of Sale

Our Obligation
Upon receipt of payment we will process and dispatch your order within 24 hours, subject to the exceptions detailed below.

If, for any reason, we are unable to dispatch your order within 24 hours we will contact you by email to notifying you of the delay.

Cancellation
We will refund you in full should you decide to cancel your order before you receive our 'Processing Order' email. Simply email us with your Order ID requesting to cancel your order. Your Order ID will be emailed to you immediately after placing an order.

Refunds
Once an order has been processed we are unable to cancel your order or offer any refunds.

Delivery and Returns
We will dispatch all orders by first class Royal Mail (UK) or Airmail (International). Should your order not arrive within 3 days (UK) or 7 Days (International) please let us know and we will re-send your order by recorded delivery at no extra charge.

Should your order fail to reach you in satisfactory condition please return the damaged goods to us, at your expense, and we will resend the items.

Services

We create no-frills, usable websites. Accessibility and content reign supreme. Search engine optimization goes hand in hand with this philosophy and, as Jen Bryant discovered, a Phototropic Productions CSS website rebuild can get you to number 1 on Google. Learn More

By using a small High Definition video camera we can be very flexible as well as discrete. Virtues that many production companies loose in their efforts to 'appear professional' by using bigger cameras where they aren't always necessary. Learn More

Our background in fine art means we can take high quality photographs in a variety of situations. Whether you need some pictures on a white backgrounds of a product line-up or are after a family portrait, our photographs will leave a lasting impression.
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As with websites, DVDs need to be accessible and usable. The creative freedom allowed by both can be easily over-used. We know where to stop and allow the content to do its work. Our DVD Authoring services can include any of the features the DVD format supports as well as high definition Blu-Ray encoding. Learn More

Products

Landscape Leaps

Enjoy the view from 96 stunning interactive 360º panoramic images and leap from one location to another. Learn more

Swiftlet

Swiftlets are a kind of Bookmarklet. Once clicked, they email the address of the page you're currently looking at to a person you choose.
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Platypus

Platypus is a fast, lightweight, 'web 2' application that makes timing tasks and creating invoices effortless. Features zero learning curve interface with live editing.
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Notebook